Legal Information

Last updated: December 26, 2025

Welcome to Guocali. By using this website, you agree to the policies outlined below. These documents ensure a transparent and secure shopping experience for our global community.

Terms of Service

These terms govern site usage, account creation, pricing, and purchase agreements.

Read full Terms of Service

Privacy & Cookies

Details on how we protect your personal data and use cookies to improve your browsing experience.

Privacy Policy | Cookies Policy

Shipping & Delivery

  • Handling Time: 1–3 business days for standard items; up to 10 business days for specific designer pieces.
  • Split Shipments: To ensure faster delivery, orders may arrive in multiple parcels from different warehouses.
  • Import Fees: Customs duties and local taxes for orders outside the European Union are the responsibility of the customer.

Read full Shipping Policy

Returns & Refunds

Eligible items can be returned within 14 days of delivery. Please note that a 7% restocking fee applies to standard returns.

Read full Refund Policy

Governing Law & Jurisdiction

These terms are governed by the laws of France (Paris). For residents of the United States, these terms are governed by the laws of the State of New York.

Business Address:
GUOCALI
66 Avenue des Champs-Élysées, 75008 Paris, France

Contact & Support